At Dreamurie, we believe that exceptional sleep starts with exceptional service. Whether you have a question about a product, need assistance with an order, or simply want to share feedback, we’re here to listen and help.

Your comfort is our priority—from the bedroom to the inbox.

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✉️ Email Support

The quickest way to reach us is via email.

📧 Email: [email protected]

We aim to respond to all emails within 24 hours, Monday through Friday.
To help us serve you better, please include:

• Your full name

• Your order number (if available)

• A clear description of your question or concern

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🛏️ Questions We Commonly Help With

• Product materials, care, or recommendations

• Order status and tracking

• Shipping timelines and delivery updates

• Cancellations and return procedures

• Warranty or fabric concerns

• Bulk or gift orders

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🕒 Business Hours

Our customer support team is available:
Monday – Friday
8:00 AM to 6:00 PM EST

Messages received outside of business hours will be responded to promptly the following business day.

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🗨️ Feedback & Suggestions

We’re always looking for ways to improve. If you’ve had a great experience—or think we could do better—please share your thoughts with us. Every message helps us grow and serve you better.

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Thank you for choosing Dreamurie. We’re honored to be part of your home and your rest.